Platform: Magento + Adobe Commerce · Integration · /Magento · Deploy: one line of code

Your Magento store has a sales problem your extensions can't fix.

Built for Magento manufacturers, distributors, and wholesalers. Native search misses half the queries. RFQs go cold at field eight. You’ve paid for extensions that haven’t moved the conversion number. ChatSKU is the Magento B2B chatbot built to actually move it. One line of code. Zero replatform.

● Magento 2.4+

Supported

All minor versions

● Adobe Commerce

Supported

On-prem and Cloud

● Magento B2B

Supported

Native customer groups

● Hyva Theme

Supported

Plus Luma + custom

Built by the team behind Virtina. Fourteen years building Magento stores for manufacturers, distributors, and wholesalers. Two-thousand-plus eCommerce builds. EST. 2010.

Built Specifically For

Magento merchants who sell to other businesses, not to consumers.

Audience 01 · Manufacturers

Manufacturers

Long catalogs, complex specs, customer-specific pricing, RFQ-driven sales.

Audience 02 · Distributors

Distributors

Thousands of SKUs, tier pricing, B2B accounts, contract pricing per customer group.

Audience 03 · Wholesalers

Wholesalers

Bulk orders, MOQ rules, quote-to-cart flows, repeat B2B buyers across regions.

If You Run A Magento B2B Store

Three things every Magento merchant has lived with too long.

If two of these sound familiar, the rest of this page is for you.

Pain 01

Native Magento search returns nothing.

One typo, one synonym, one missing attribute, and your buyer sees zero results for a product you stock two hundred of. You’ve looked at Magento search extensions. They’re expensive, hard to configure, or both.

Pain 02

The RFQ extension feels like a tax.

Your Magento RFQ extension works, technically. Buyers still bail at field eight. Quotes still go cold. You paid a four-figure license fee and you’re still wondering where the conversions went.

Pain 03

"We'll fix it in the replatform" never

Every quarter someone says it. Every quarter the scope grows. Meanwhile native search, native RFQ, the same checkout funnel keep doing exactly what they’ve always done. Leaking deals, quietly.

What You See In 30 Days

Three things your Magento dashboard will actually show.

Not abstract feature claims. Direction the numbers move once ChatSKU is live.

↑

Cart conversions climb.

Buyers who would have bounced at category page two actually finish the cart. The ones who would have opened five comparison tabs find their answer in one chat.

↓

"No results" pages drop.

Search queries that returned zero now return matching Magento products. Typos, synonyms, image lookups, all handled at the chat layer.

↑

RFQs land complete.

Quote requests arrive with product, quantity, customer group, and pricing tier pre-filled. Your sales team stops chasing context.

Pain → Outcome Mapping

Six things your Magento store is missing. Finally fixed.

Each row is a real Magento merchant pain, paired with the ChatSKU outcome that closes it.

01 · Pain · Search

! Critical

Native Magento search returns "no results" for products you stock.

Magento's keyword search misses synonyms, mishandles typos, and has no idea what to do with a product photo. Your buyer types “stainles bolt” and sees nothing, even though SKU SB-1000 is sitting on shelf C.

Live log · 14:14 “No results for ‘stainles bolt'”

Outcome · Magento AI Search

✓ One deployment. Problem closed.

Natural language. Voice. Image. Typos welcome.

ChatSKU layers Magento AI search on top of your existing catalog. Plain English questions, voice input, photo uploads, all return the right Magento product, with the right customer-group price, instantly.

→ Magento AI search · No re-indexing · No extension install

02 · Pain · RFQ

! Critical

Your Magento RFQ extension is fine. Buyers still abandon it.

The form has twelve required fields, “How did you hear about us?” being one of them. Buyers tab out at field eight. The extension cost you a license fee. The conversion rate has not moved.

Cart · 15:47 “Why is the RFQ form asking my company size?”

Outcome · Magento RFQ Extension Alternative

✓ One deployment. Problem closed.

The form fills itself, in the chat.

ChatSKU captures product, quantity, contact, and pricing tier in conversation. By the time the buyer hits submit, the Magento RFQ is complete. Your sales team gets quote-ready requests, not half-filled forms.

→ Magento RFQ extension alternative · Native B2B quotes

03 · Pain · Pricing

! Critical

B2B buyers log in. Your chatbot still shows them retail.

Magento knows their customer group. Magento has their contract pricing. But the third-party chatbot you bolted on doesn’t read any of it. Buyers see numbers that aren’t theirs and start questioning the rest of your store.

Logged-in account “Why is this showing me retail? I have a contract.”

Outcome · Adobe Commerce Chatbot

✓ One deployment. Problem closed.

Your Adobe Commerce pricing rules. Honored. Every time.

Customer groups, shared catalogs, tier pricing, contract pricing, tax rules. ChatSKU reads them straight from your Magento store and applies them in every conversation. The price in the chat matches the price on the PDP. Always.

→ Adobe Commerce chatbot · Native customer groups

04 · Pain · Navigation

! Critical

10,000 SKUs in your Magento catalog. Buyers find maybe 50.

Your store is deep. Your category tree is deeper. Buyers click into a category, see 200 results, lose patience, and check your competitor. The catalog is the asset. Discovery is the leak.

Session · 3m 42s “There are 47 pumps. Which one is right?”

Outcome · Magento Conversational Commerce

✓ One deployment. Problem closed.

One question. Three best-fit Magento products. Add to cart.

Magento conversational commerce that asks two or three clarifying questions, recommends the right matches from your catalog with customer-group pricing applied, and walks the buyer to the Magento checkout.

→ Magento conversational commerce · Product to checkout in one chat

05 · Pain · Sync

! Critical

Every new product is a three-day data sync nightmare.

You add a SKU in Magento on Monday. Your chatbot vendor's sync runs Thursday. Your search extension re-indexes Saturday. Until then, inconsistent answers, missing products, frustrated buyers.

Wednesday “Where's MTR-500? We added it Monday.”

Outcome · Real-Time Sync

✓ One deployment. Problem closed.

Your Magento store is the source of truth. Always.

ChatSKU reads your Magento catalog through the REST API in real time. Add a product, ChatSKU sees it. Change a price, ChatSKU updates. Update inventory, ChatSKU reflects it. No nightly jobs.

→ Real-time Magento REST API · No re-indexing windows

06 · Pain · Visibility

! Critical

You know the bounce rate. You don't know why.

Your Magento dashboard shows traffic and orders. GA4 shows the bounce. Neither shows what buyers were trying to buy, what stopped them, or which Magento products went unsearched.

Monday standup “Bounce rate is 62%. No idea what they wanted.”

Outcome · Conversion Intelligence

✓ One deployment. Problem closed.

Every question, every drop-off, every missed Magento product. Logged.

Every conversation captured. Every Magento product asked about. Every quote started and abandoned, with the reason. You stop guessing and start fixing the leaks you can finally see.

→ GA4 + Magento order data integration

Stack Comparison

Stop paying for a stack that doesn't convert.

Most Magento B2B stores run three to five paid extensions trying to solve what ChatSKU solves in one.

Your Magento stack now

Lots of moving parts. Same leaky funnel.

Native Magento search, no synonym handling, no typo forgiveness, no image search
Paid search extension, annual license, complex config, partial fix
RFQ form extension, twelve fields, 70%+ abandonment, another license
Third-party chatbot, no customer groups, no tier pricing
Cart recovery email tool, fires after the deal is already gone
Analytics, tells you the bounce but never the why
Total · 3 to 5 vendors · multiple licenses · partial fix

Your Magento stack with ChatSKU

One tool. One line of code. Whole funnel.

AI search, natural language, voice, image, typos and synonyms handled
Conversational RFQ, fills the form during the chat, no abandonment
Pricing-aware chat, reads Magento customer groups and tier pricing
Product recommendations, best-fit results from your real catalog
Cart assistance, answers shopper questions at the moment of doubt
Conversion intelligence, every conversation logged, every drop-off explained
Total · 1 tool · 1 line of code · whole funnel · full visibility

What Else ChatSKU Does

Three more reasons your Magento merchants buy in.

Beyond search, RFQ, and conversion. Three things ChatSKU does on your Magento store that no extension stack can.

Feature 01 · 24/7 Response

Your Magento store answers at midnight.

Most B2B research happens after hours. Magento is up. Your sales team is asleep. ChatSKU stays on, answering specs, lead times, and starting RFQs while your team is offline. You wake up to quote-ready requests already in the queue.

Feature 02 · Human Bottleneck

Your reps stop re-typing what's already in the catalog.

Right now your best Magento sales reps spend half the day answering the same five questions. ChatSKU handles the routine. Quote-ready requests with full context flow to your team. They only step in for the deals that move the number.

Feature 03 · Headcount Ceiling

Scale Magento buyer response without scaling headcount.

Your Magento traffic is growing. Hiring B2B reps is slow, expensive, and never enough. ChatSKU answers every visitor instantly, whether you have 100 sessions a day or 100,000. Infinite capacity, zero ramp time.

Technical Integration

One line of code. Everything your Magento store already knows, now in the chat.

ChatSKU reads your Magento catalog through the standard Magento REST API. Nothing to install in Magento itself. Nothing to break on the next Magento update. Add the script tag, authenticate once, and ChatSKU mirrors your store’s catalog, customer groups, pricing, and inventory in real time.

Magento REST API

What ChatSKU reads from your Magento store.

Reads your Magento product catalog directly. No manual export, no CSV imports.
Respects Magento customer groups, shared catalogs, and tier pricing rules.
Pushes B2B quote requests into your existing Magento RFQ workflow.
Compatible with Hyva, Luma, and any custom Magento theme.
No conflicts with existing Magento extensions or search tools.
Survives every Magento version upgrade. Nothing in core to upgrade.

Flow

How the request moves through Magento.

[MAGENTO] Shopper visits your Magento product page.
↓
[CHATSKU] Widget loads. Reads Magento catalog via REST API.
↓
[CHATSKU] Shopper asks: “cheaper alternative under $400?”
↓
[CHATSKU] Returns 3 Magento products with correct customer-group price.
↓
[MAGENTO] Shopper adds to cart. Magento checkout. Standard flow.

Magento Conversational Commerce

Four words from the shopper. $7,800 in the cart.

This chat runs against real Magento 2.4 data. The shopper is logged into a B2B account. ChatSKU pulls the contract price from their Magento customer group, applies it instantly, and lands the cart in your standard Magento checkout.

No extension to install. No catalog re-import. No data sync windows. ChatSKU reads the Magento data that's already there.

ChatSKU · Magento B2B Account● live

Cheaper alternative to SKU MTR-450, in stock?

3 options. Same spec, all in stock, contract pricing applied. MTR-380 · your price $312 (was $389). MTR-400 · your price $341 (was $425). MTR-420 · your price $358 (was $445). MTR-380 is the closest match. Add to Magento cart?

Yes, MTR-380, qty 25.

Added. 25 × MTR-380 at $312/ea = $7,800. Contract pricing applied. Magento cart updated. Proceed to checkout?

Deployment Sequence

Three steps to live on your Magento store.

You don't need a Magento developer. Most teams go live the same day they sign up.

Connect your Magento store.

Authenticate ChatSKU with your Magento REST API. We sync your catalog, customer groups, tier pricing, and inventory automatically. No extension to install. No Magento core changes.

ChatSKU configures it.

ChatSKU indexes every Magento product, every variant, every customer-group price. Comparison rules, recommendation logic, RFQ mapping. All set up before launch.

Paste one line into your Magento theme.

Add the embed code to your Magento theme footer or via Adobe Commerce CMS blocks. Works with Hyva, Luma, and custom themes. Zero core file edits.

✓ We'll train your team in under 30 minutes. No long onboarding, no consultants, no learning curve. Your team is running before lunch.

magento-theme/footer.phtml  →  COPY

<script src="https://cdn.chatsku.com/widget.js" data-key="YOUR_KEY" data-platform="magento"></script>

FAQ · Magento Merchants

The questions every Magento merchant asks first.

Q01

Is ChatSKU built for my business if I'm a manufacturer, distributor, or wholesaler on Magento?

Yes. That’s exactly who it’s built for. ChatSKU is purpose-built for Magento manufacturers, distributors, and wholesalers selling to other businesses, not to consumers. It handles long catalogs, customer-specific pricing, tier pricing, MOQ rules, contract pricing, and RFQ flows. Retail Magento stores will see less value than a manufacturer or distributor running 5,000+ SKUs with B2B accounts.

Q02

Will this replace my existing Magento search extension?

It can. Most merchants find ChatSKU handles their search needs better than dedicated Magento search extensions, because it understands natural language and customer-group context, not just keywords. Run both side by side during evaluation, then sunset the search extension when you’re confident.

Q03

Is this cheaper than buying separate Magento extensions for search, RFQ, and chat?

Yes, in almost every case. A typical Magento B2B store runs three to five paid extensions to cover what ChatSKU covers in one. Even before counting engineering time to integrate them, the math usually favors ChatSKU.

Q04

Will it survive my next Magento upgrade?

Yes. ChatSKU isn’t a Magento extension, so there’s nothing in your Magento core to upgrade. We connect via the standard Magento REST API. As long as Magento keeps its REST API stable, which it does, ChatSKU keeps working through every Magento version.

Q05

Does ChatSKU work with Magento Open Source and Adobe Commerce?

Yes, both. ChatSKU is the same Magento B2B chatbot whether you run Magento Open Source, Adobe Commerce on-premise, or Adobe Commerce Cloud. We use the standard Magento REST API across all variants.

Q06

Will it respect my Magento B2B customer groups and tier pricing?

Yes. When a logged-in B2B customer chats with ChatSKU, we read their Magento customer group, shared catalog, tier pricing, and contract pricing rules. The price they see in the chat matches the price they see on the Magento product page. Always.

Q07

Does it work with Hyva Theme and custom Magento themes?

Yes. ChatSKU is a single script tag, so it works on Hyva, Luma, and any custom Magento theme. We’ve integrated with the most common Magento theme frameworks, including PWA storefronts on Adobe Commerce.

Q08

How fast can a Magento store actually go live?

Most Magento and Adobe Commerce merchants are live the same day. Catalog sync runs in minutes to hours depending on size. Configuration and code install run under an hour for a typical Magento B2B store. We support you the whole way.

Your next quarter on Magento is going to look exactly like the last one. Unless.

Whether you’re a manufacturer, distributor, or wholesaler running on Magento, you already paid for the catalog. You paid for the extensions. You paid for the replatform talks that went nowhere. Add the one thing that actually moves the conversion number.

One line of code · Live the same day · Built for Magento B2B