No credit card. Bring your existing catalog. We'll handle the rest, fast.
Built by the team behind Virtina – 14 years serving 2,000+ B2B & B2C eCommerce businesses including manufacturers and distributors.
Does this sound familiar?
Buyers email asking for your catalog. You send the PDF. They go quiet. Three weeks later, they have ordered from someone faster. Below are the exact reasons that happens, and how ChatSKU solves each one.
Six Problems – Six Fixes
Problem 01 · The Response Gap
A buyer hits your site at 9:42pm, needs 500 by Friday, cannot find specs fast enough, and leaves. By Monday morning they have already ordered from your competitor, with no record, no bounce alert, and no trace.
Tue · 9:42 PM “Anybody there? I need 500 by Friday.”
How ChatSKU solves it
ChatSKU sits on your product pages and responds the moment a buyer asks about specs, availability, alternatives, or lead time. Quote-ready RFQs land in your inbox while your team is offline.
→ Instant response, every visitor, every hour
Problem 02 · The Passive Catalog
! Critical
A buyer arrives at 9pm needing specs, MOQ, and lead time. The catalog is a 200-page PDF or a static HTML page. No search. No chat. No way to start a quote. The buyer leaves because the catalog cannot answer.
Sun · 7:03 PM “What's the MOQ on the brass fittings? Where is that on this thing?”
How ChatSKU solves it
✓ One deployment. Problem closed.
ChatSKU reads your existing PDF, Excel, or ERP export. Buyers ask in plain English and the right SKU comes back with stock and lead time. They can submit a quote without ever leaving the page.
→ Your catalog, now interactive, 24/7
Problem 03 · Search Friction
! Critical
Old PDF search and basic site search are brittle. One typo, one missing hyphen, or one synonym later, your catalog returns nothing. Buyers assume you do not carry it and leave before you even knew what they needed.
Buyer's screen “No results for stainles bolt. Did you mean nothing?”
How ChatSKU solves it
✓ One deployment. Problem closed.
Buyers can ask in plain English, speak the question, or upload a photo of the part they need. ChatSKU handles spelling mistakes and synonyms automatically, far beyond brittle PDF keyword search.
→ Natural language, voice, image, typo and synonym tolerant
Problem 03 · The Human Bottleneck
! Critical
Every quote becomes a 20-minute phone call. Six-figure reps answer the same five questions all day instead of moving complex deals forward. Burnout climbs while the closing pipeline stalls.
Rep, Friday “I spend half my day re-typing what's already in our PDF.”
How ChatSKU solves it
✓ One deployment. Problem closed.
Repetitive questions get answered instantly. Quote-ready RFQs flow in with full context, what buyers asked, what they wanted, and where the conversation got to, so your team steps in only for high-value or complex work.
→ Reclaim your team's most expensive hours
Problem 04 · The Black Hole Pipeline
! Critical
You do not know what buyers searched for, which SKUs got asked about, or why prospects left. Traffic may be up, but conversions are not, and there is no real visibility into buyer intent.
Monday standup “Why are we losing? Honestly… I have no idea.”
How ChatSKU solves it
✓ One deployment. Problem closed.
Every conversation is logged. Every question asked. Every product searched. Every quote started and abandoned, with the reason. You stop guessing and start seeing real buyer intent.
→ Buyer intent analytics and full conversation logs
Problem 05 · Complex Configuration
! Critical
Some buyers should see contract pricing. Some get list pricing. Some should not see numbers at all until they identify themselves. Generic tools treat every visitor the same and collapse as soon as customer groups or RFQ rules appear.
After demo “If I send the price list, I might as well email my whole strategy to my competitor.”
How ChatSKU solves it
✓ One deployment. Problem closed.
Customer groups, tiered pricing, RFQ workflows, and quote management are built in. Import customer lists by CSV, sync from CRM or ERP, and set group-specific pricing per product.
→ Customer groups, tiered pricing, RFQ workflows
Problem 06 · The Headcount Ceiling
! Critical
More inquiries usually means more reps, more training, more payroll, and a three-to-six-month ramp before value shows up. Most teams quietly choose to leave leads unanswered instead of growing headcount fast enough.
CFO, Q3 “We're at capacity. We can't afford to grow.”
How ChatSKU solves it
✓ One deployment. Problem closed.
ChatSKU answers every buyer instantly, whether you have 10 visitors a day or 10,000. It never sleeps, never quits, and never forgets a SKU, so your team focuses on closing deals that move the number.
→ Infinite capacity and zero ramp time
If even two of those problems sound like your business, keep reading. We made this easy. Related reading: why your PDF catalog is a liability and how to make it searchable.
Think of it as your night-shift sales rep
ChatSKU answers buyers the moment they ask. It builds quotes while you sleep. It never quits, never takes PTO, and never forgets a SKU.
The chat below is real, buyer asks at midnight, ChatSKU answers, quote starts. Your rep wakes up to a deal already in motion.
ChatSKU · Product Assistant● live
Do you have 3/8" zinc-plated bolts, qty 500, net-30?
Yes. SKU ZB-375-500 is in stock. Lead time 4 days. Want me to start a quote?
Yes, and what's the price at 2,500 units?
Done. Quote #Q-2847 started. Volume pricing applied. Sales rep notified.
How it works
Most teams go live the same day they sign up. No IT project required.
01
PDF, Excel, ERP export, old, messy, scanned, or spread across multiple files. We accept it as-is.
02
We set it up. You review. Customer groups, pricing tiers, and RFQ rules are configured before launch. It takes a day.
03
Paste one line into your website. If you can paste text, you can deploy ChatSKU.
✓ We'll train your team in under 30 minutes. No long onboarding, no consultants, no learning curve. Your team is up and running before lunch.
<script src="https://cdn.chatsku.com/widget.js" data-key="YOUR_KEY"></script>
Most suppliers will lose to competitors who respond faster. Don't be one of them.
One line of code. One day. Built for B2B.
