Buyers now ask ChatGPT, Gemini and Perplexity which supplier to call. When AI can't find or trust your answers, they call a competitor. Paste one product page URL and see your loss in about a minute.
$30,000
lost every month to AI shoppers who leave unanswered
$360,000 a year.
500 visits × 20% research with AI × 50% leave if unanswered × 2% convert to orders × $60,000 order × 50% of questions are deal stoppers (6 of 12)
That's deal stoppers alone. Credibility, compliance and visibility gaps add more.
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