You already believe in AI catalog support. This is what it looks like grounded in your own data.
KWS runs CaptAIn Conveyor today -- a real AI assistant on the site. ChatSKU is a different layer: grounded directly in your 1,700-part CEMA stock catalog, your Martin cross-reference table, and your engineering guides, so it can hand back the exact part number instead of a general answer about conveyors.
Ask ChatSKU what your buyers actually ask
Click any question to send it into the live ChatSKU widget on the right. Questions are grounded in KWS's real public catalog structure, cross-reference tool, and engineering guides -- including the honest "we don't publish that" answers.
ICP Explorer — Try It Live
What's already there, and what ChatSKU adds to it
KWS already runs an AI assistant, CaptAIn Conveyor, described on-site as "an AI Powered Bulk Material Handling Expert." This isn't a from-scratch pitch -- it's an upgrade to a catalog KWS has already invested in.
📁 What's present today
⚡ What ChatSKU adds
I looked through KWS's site before writing this. You've already built the library -- the engineering guides, the component guide, the Martin cross-reference, fifty-plus CAD formats, a 1,700-part CEMA stock catalog. That's more real technical depth than most manufacturers your size publish.
What stood out is that none of it talks to each other. A buyer running your sizing calculator still has to separately go hunt the component catalog for a matching part. A plant engineer holding a worn Martin trough end has to find the cross-reference page and match a size by hand. And CaptAIn Conveyor, your own AI assistant, reads as a general bulk-material-handling expert -- not something grounded in your specific 1,700 part numbers.
That's the gap ChatSKU closes. Not a second chatbot -- a catalog-grounded one that can actually say "KWS-TE-9-CS, in stock" instead of talking about conveyors in general.
Gigi | Founder, ChatSKU · Virtina